Our Clients

Who we work with

Our Clients

Our clients come from all walks of life. What they have in common is a desire to remain independent in their own home for as long as possible. They and their families want to be able to determine for themselves the type of service that they need and to tailor this to their own personal circumstances. While we do have clients who are in receipt of additional personal care services, we also have clients who do not want to feel ‘looked after’.

 

Whatever their circumstances what is important to all our clients is having that ‘someone’ who can be a friendly presence in their life and who has the skills and expertise to be able to provide them with practical help, company and support to maintain their independence.

 

 

Mackenzie Housekeeping Companionship service with client in Inverness Park

CLIENT PROFILES

Read about some examples of clients we work with

Client Profile 1

Client Profile 1 icon

W is a very independent lady, aged 87 who was able to manage by herself in her own home until a recent episode of ill health. She has family support and is in receipt of personal care services.

An intelligent lady, who worked all her life and travelled extensively with her late husband, she now finds that because she cannot get out independently she feels lonely and has lost confidence.

 

Our initial assessment with W and her family identified a need to provide structure and routine to her week; daily help with practical household tasks and companionship. It was very important to W and her family that she had the same staff visiting on a regular basis.

 

A great conversationalist with a dry sense of humour, W enjoys chatting about current affairs and reminiscing about times past. With the help of her companion W has taken up her interest in baking and jigsaws, and enjoys regular trips out in the car for coffee and lunch and to attend appointments.

 

 

 

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Client Profile 2

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J who is aged 88 retired from a senior job in London to live in Highlands. He has lived alone since the death of his wife. His daughter and family live in the South of England. J has a diagnosis of Alzheimer’s Dementia and is in receipt of personal care services.

 

Our initial assessment with J and his family identified a need to focus on improving J’s quality of life by helping to maintain his interest in tasks he can still undertake and providing stimulation to encourage him to engage in conversation and activities. It was very important to J’s family that he had the same staff visiting him and because the family live at some distance that we were able to communicate on a regular basis with the family.

 

An intelligent man, J enjoys having the paper read to him and taking a stroll in his garden. He enjoys music and has developed a music playlist with his companion. Discovering that he used to play the harmonica and encouraging him to play again has unlocked memories that are important to him. J has become noticeably brighter in mood and more engaged and spontaneous in conversation.

 

 

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CLIENT FEEDBACK

What Our Clients Say About Us

‘Discovering Mackenzie Housekeeping and Companion Services has taken a great weight off my shoulders. I am my Father’s only child and live in the south of England. My parents have lived in the Highlands for over 40 years and absolutely considered it home. My Mother’s death two years ago has left my Father alone with dementia, but still a strong sense of home, and happy memories back across the decades.

 

He is adamant that he wants to stay in his own home, and carers support him with personal care. My concern was that his very rural location, would inevitably, result in an increasingly lonely life without the possibility of myself or his Grandchildren being able to pop in.

 

Regular visits from MH&CS have been transformative. They took enormous care to discover his interests, knowledge areas and musical taste. The stimulus of conversation has definitely reduced his sense of isolation, leaving him more communicative. He also gains great pleasure from visits from Mac, the team spaniel. Having had a series of family dogs, he was also missing canine companionship.

 

MH&CS have made it possible for me to enable my father to remain safe and content in his own home, and their regular communications with me, reassure me that he is being supported in a caring and diligent fashion.’

 

Mrs B, Gloucester

 

 

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Mackenzie Housekeeping Companionship service with client in Inverness Park
Mackenzie Housekeeping Client Profile 3 icon
mackenzie housekeeping logo 2019
Mackenzie Housekeeping Companionship service with client in Inverness Park
Mackenzie Housekeeping Client Profile 3 icon
Mackenzie Housekeeping Companionship service with client in Inverness Park
Client Profile 1 icon
Mackenzie Housekeeping Client Profile 2 icon
Mackenzie Housekeeping Client Profile 3 icon
Mackenzie Housekeeping Companionship service with client in Inverness Park
Client Profile 1 icon
Mackenzie Housekeeping Client Profile 2 icon
Mackenzie Housekeeping Client Profile 3 icon
mackenzie housekeeping logo 2019
mackenzie housekeeping and companion location
mackenzie housekeeping phone number
Mackenzie Housekeeping Companionship service with client in Inverness Park
Mackenzie Housekeeping Client Profile 3 icon