COVID19 Update

Visit Arrangements


Given our background in the Health Service we have always taken infection control very seriously. We are in the fortunate position that given the length of time our clients like us to visit them and the fact that we are a small privately run business, we are able to ensure that our staff do not visit more than three clients in any one day and that we can provide the same staff for our clients on a regular basis.


Our normal practice has always been for our staff to remove their company tabard and outdoor shoes as they enter a home and to put on a fresh tabard and indoor shoes. Our staff have always prioritised hand washing both on entry and when leaving a client’s home.


We have however reviewed our practices in response to Covid -19 and all of our staff have received additional training specifically in relation to Covid-19.


In addition to the measures we have always had in place our staff will now be wearing Personal Protective Equipment (PPE); facemasks, gloves and disposable aprons. These will be changed as will staff clothing between client visits. Staff will be using hand sanitiser which is of hospital grade standard. All of our cars that we will use to take our clients out to appointments, visits etc will be regularly ‘fogged’ (sprayed) with an antiviral spray.


We kindly ask that while we are visiting where possible social distancing is maintained, that windows are kept open to allow for a free circulation of air and internal doors are kept open to minimise the need to touch door handles.

We appreciate that the past 18 months has been a difficult and anxious time for everyone and we are grateful to all of our clients and their families for their support and understanding. We have been impressed by how well our clients have managed and with everyone’s good humour and patience in coping with the difficult restrictions that have been placed upon us all.


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